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Frequently Asked Questions
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Where do you source your coffee?Our coffee is sourced from all over the world. Drawing on decades-long relationships, we work closely with our partners to make sure each coffee we import is up to our standards. Through these close connections, we can improve processing methods, export sorting and bringing coffees to the level of Zero Defect. We are deeply invested in and committed to the growth of the specialty coffee community. Our top priority is supporting and sustaining the people behind the beans by working with origin partners who pay higher than average wages, and who treat workers fairly. Each coffee available on our site is featured on our offerings page where you can see the coffee's location, tasting notes, and more!
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Do you provide sell coffee?Yes, we do! Our decaf coffee is available to review and sample on our offerings page!
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What are the coffee profiles of your coffee selection?We offer a wide range of different coffees which all vary in profile and tasting notes. You can take a look at the tasting profile of each coffee by clicking on the product of your choice to review individual coffee details in depth on the offerings page.
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How can I order samples?To request a coffee sample, simply fill out the request form on the 'request sample' page where you can select multiple coffees of your choice. We would love to. send you any coffee you'd like to try, green or roasted!
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How do I place an order?Get in touch with us by sending an email to info@keffacoffee.com. From there, someone on our sales team will contact your directly for next steps.
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What payment methods do you take?We take all sorts of payment methods including wire transfer, credit card, or check.
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